:root{--navy: #0B4A8B;--navy-d: #083868;--navy-bg: #E4EDF7;--pink: #E84A78;--pink-d: #B8285A;--pink-bg: #FCE6EE;--cream: #F6F1EA;--card: #FFFFFF;--ink: #17233B;--muted: #566172;--line: #E3DACD;--ok: #1C7248;--ok-bg: #E3F2E9;--warn: #8A5A00;--warn-bg: #FBF0D9;--display: "Fredoka", "DM Sans", system-ui, sans-serif;--body: "DM Sans", system-ui, sans-serif;--r: 16px}*{box-sizing:border-box}html,body{margin:0;background:var(--cream);color:var(--ink);font-family:var(--body);font-size:15px;-webkit-tap-highlight-color:transparent}a{color:var(--navy)}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:3px solid var(--pink);outline-offset:2px}h1,h2,h3{font-family:var(--display);font-weight:600;margin:0}h2{font-size:19px}p{margin:0;line-height:1.5}.muted{color:var(--muted)}.small{font-size:12px}.app{max-width:480px;margin:0 auto;min-height:100dvh;position:relative;padding-bottom:calc(84px + env(safe-area-inset-bottom))}.app.wide{max-width:1280px;padding-bottom:24px}.page{padding:16px 20px 24px;display:flex;flex-direction:column;gap:14px}.stack{display:flex;flex-direction:column;gap:10px}.between{display:flex;justify-content:space-between;align-items:center;gap:10px}.inline{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.header{display:flex;align-items:center;gap:12px;padding:calc(16px + env(safe-area-inset-top)) 20px 4px}.header h1{font-size:21px;flex:1}.icon-btn{width:44px;height:44px;border-radius:14px;border:1px solid var(--line);background:var(--card);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:var(--ink);flex-shrink:0}.hero-band{background:var(--navy);color:#fff;padding:calc(18px + env(safe-area-inset-top)) 20px 20px;border-radius:0 0 28px 28px;display:flex;flex-direction:column;gap:12px}.hero-band.pink{background:var(--pink-d)}.hero-band .icon-btn{background:#ffffff24;border:none;color:#fff}.card{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:14px;display:flex;flex-direction:column;gap:10px}a.card{text-decoration:none;color:var(--ink)}.card.tint-pink{background:var(--pink-bg);border-color:transparent}.card.tint-navy{background:var(--navy-bg);border-color:transparent}.card.tint-ok{background:var(--ok-bg);border-color:transparent}.card.dark{background:var(--navy);color:#fff;border:none}.card-title{font-weight:700;font-size:16px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:52px;padding:0 18px;border-radius:var(--r);border:none;background:var(--navy);color:#fff;font-weight:700;font-size:16px;cursor:pointer;text-decoration:none;width:100%}.btn:hover{background:var(--navy-d)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.pink{background:var(--pink-d)}.btn.ghost{background:var(--navy-bg);color:var(--navy)}.btn.outline{background:var(--card);color:var(--ink);border:1px solid var(--line)}.btn.danger{background:var(--pink-bg);color:var(--pink-d)}.btn.sm{min-height:42px;font-size:14px;border-radius:12px;padding:0 14px;width:auto}.btn-row{display:flex;gap:8px}.btn-row>*{flex:1}.sticky-cta{position:sticky;bottom:calc(84px + env(safe-area-inset-bottom));padding-top:8px;background:linear-gradient(transparent,var(--cream) 30%)}label.field{display:flex;flex-direction:column;gap:6px;font-weight:700;font-size:14px}.input,select.input,textarea.input{width:100%;min-height:50px;padding:12px 14px;border-radius:14px;border:1px solid var(--line);background:var(--card);font-size:16px;font-weight:400}textarea.input{min-height:96px;resize:vertical}.hint{font-size:12px;color:var(--muted);font-weight:400}.error{background:var(--pink-bg);color:var(--pink-d);padding:10px 14px;border-radius:12px;font-size:14px;font-weight:500}.notice{display:flex;gap:10px;padding:12px 14px;border-radius:14px;background:var(--navy-bg);font-size:13px;line-height:1.45}.notice.ok{background:var(--ok-bg);color:var(--ok)}.notice.warn{background:var(--warn-bg);color:var(--warn)}.avatar{border-radius:30%;display:flex;align-items:center;justify-content:center;font-family:var(--display);font-weight:600;flex-shrink:0}.avatar-navy{background:var(--navy-bg);color:var(--navy)}.avatar-pink{background:var(--pink-bg);color:var(--pink-d)}.avatar-white{background:#fff;color:var(--navy)}.badge{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.badge-info{background:var(--navy-bg);color:var(--navy)}.badge-ok{background:var(--ok-bg);color:var(--ok)}.badge-warn{background:var(--warn-bg);color:var(--warn)}.badge-danger{background:var(--pink-bg);color:var(--pink-d)}.badge-muted{background:#efe8dd;color:var(--muted)}.stars{display:inline-flex;align-items:center;gap:3px;font-size:13px}.star{color:#e0a21b}.chips{display:flex;gap:8px;overflow-x:auto;padding-bottom:2px;flex-wrap:nowrap;scrollbar-width:none}.chips.wrap{flex-wrap:wrap}.chip{flex-shrink:0;min-height:40px;padding:0 14px;border-radius:999px;border:1px solid var(--line);background:var(--card);color:var(--navy);font-weight:700;font-size:14px;cursor:pointer;white-space:nowrap}.chip.on{background:var(--pink-d);color:#fff;border-color:var(--pink-d)}.segmented{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;gap:5px;padding:5px;background:#ede5d9;border-radius:16px}.segmented button{min-height:42px;border:none;border-radius:12px;background:transparent;color:var(--muted);font-weight:700;font-size:14px;cursor:pointer}.segmented button.on{background:var(--card);color:var(--navy);box-shadow:0 2px 8px #17233b14}.option{display:flex;align-items:center;gap:12px;width:100%;padding:14px;border-radius:16px;border:1px solid var(--line);background:var(--card);text-align:left;cursor:pointer}.option.on{border:2px solid var(--navy);padding:13px}.option .dot{width:20px;height:20px;border-radius:50%;border:2px solid #B9AE9F;flex-shrink:0;margin-left:auto}.option.on .dot{border:6px solid var(--navy)}.tabbar{position:fixed;bottom:0;left:50%;transform:translate(-50%);width:100%;max-width:480px;background:var(--card);border-top:1px solid var(--line);display:flex;padding:6px 4px calc(8px + env(safe-area-inset-bottom));z-index:10}.tab{flex:1;display:flex;flex-direction:column;align-items:center;gap:3px;min-height:52px;justify-content:center;text-decoration:none;color:#6b7483;font-size:11px;font-weight:500;border-radius:12px}.tab.active{color:var(--navy);font-weight:700;background:var(--navy-bg)}.rows{background:var(--card);border:1px solid var(--line);border-radius:18px;overflow:hidden}.row{display:flex;align-items:center;gap:12px;width:100%;min-height:56px;padding:0 14px;border:none;border-bottom:1px solid #F0EAE0;background:none;text-decoration:none;color:var(--ink);cursor:pointer;text-align:left}.row:last-child{border-bottom:none}.row-icon{width:38px;height:38px;border-radius:12px;background:var(--cream);display:flex;align-items:center;justify-content:center;flex-shrink:0}.row-label{flex:1;font-weight:700;font-size:14px}.row.danger{color:var(--pink-d)}.progress{height:8px;border-radius:4px;background:#efe8dd;overflow:hidden}.progress>div{height:100%;background:var(--pink-d);border-radius:4px}.empty{text-align:center;padding:32px 16px;display:flex;flex-direction:column;gap:8px;align-items:center}.empty-title{font-family:var(--display);font-size:18px;font-weight:600}.spinner-wrap{display:flex;align-items:center;justify-content:center;gap:10px;padding:40px;color:var(--muted)}.spinner{width:22px;height:22px;border-radius:50%;border:3px solid var(--line);border-top-color:var(--navy);animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion: reduce){.spinner{animation-duration:3s}}.bubbles{display:flex;flex-direction:column;gap:8px;padding:12px 16px}.bubble{max-width:80%;padding:10px 14px;font-size:14px;line-height:1.45;border-radius:18px 18px 18px 4px;background:var(--card);border:1px solid var(--line);align-self:flex-start;white-space:pre-wrap;word-break:break-word}.bubble.me{align-self:flex-end;background:var(--navy);color:#fff;border:none;border-radius:18px 18px 4px}.bubble time{display:block;font-size:11px;opacity:.7;margin-top:3px}.composer{position:fixed;bottom:0;left:50%;transform:translate(-50%);width:100%;max-width:480px;display:flex;gap:8px;padding:10px 14px calc(12px + env(safe-area-inset-bottom));background:var(--card);border-top:1px solid var(--line)}.sos{width:96px;height:96px;border-radius:50%;border:8px solid var(--pink-bg);background:var(--pink-d);color:#fff;font-family:var(--display);font-size:24px;font-weight:600;cursor:pointer;flex-shrink:0}.logo{width:150px;height:150px;border-radius:36px;box-shadow:0 10px 30px #0b4a8b24}.tagline{font-family:var(--display);font-size:26px;font-weight:600;color:var(--navy);text-align:center;line-height:1.2}.admin{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100dvh}.admin aside{background:var(--navy);color:#fff;padding:20px 14px;display:flex;flex-direction:column;gap:4px}.admin aside button{display:flex;align-items:center;gap:10px;min-height:44px;padding:0 12px;border:none;border-radius:12px;background:transparent;color:#fff;font-weight:700;cursor:pointer;text-align:left;opacity:.85}.admin aside button.on{background:#ffffff2e;opacity:1}.admin main{padding:24px 28px;display:flex;flex-direction:column;gap:18px;min-width:0}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}.kpi b{display:block;font-family:var(--display);font-size:28px;color:var(--navy)}.table-wrap{overflow-x:auto;background:var(--card);border:1px solid var(--line);border-radius:18px}table{width:100%;border-collapse:collapse}th{text-align:left;font-size:12px;color:var(--muted);padding:12px 14px;border-bottom:1px solid var(--line)}td{padding:12px 14px;border-bottom:1px solid #F0EAE0;font-size:14px;vertical-align:top}tr:last-child td{border-bottom:none}@media (max-width: 820px){.admin{grid-template-columns:1fr}.admin aside{flex-direction:row;overflow-x:auto}}